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terms & conditions

Last Updated: 08/09/2024

Welcome to Fette. These terms and conditions govern the sale of products on our website. Please review them carefully before placing an order.

TABLE OF CONTENTS

  1. Who We Are & Contact Information
  2. Acceptance of Terms
  3. Additional Terms That May Apply
  4. Placing an Order
  5. Pricing & Shipping
  6. Payments
  7. Product Information
  8. Return Policy
  9. Delivery
  10. Privacy Policy
  11. Warranty
  12. Liability for Loss or Damage
  13. Termination of Contract
  14. Governing Law
  15. Alternative Dispute Resolution
  16. Amendment of Terms
  17. Severability Clause
  18. Contact Information

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1. Who We Are & Contact Information

    Fette is operated by Fette Holdings Limited  (referred to as "we", "us", or "our"). Our registered office is at 1 Southampton Street, 8th Floor, London, United Kingdom, WC2R 0LR. You can contact us at hello@fette.world

    2. Acceptance of Terms

    By using our site and placing an order, you accept these terms. If you disagree with any part, you may not use our services. We recommend saving or printing a copy of these terms for future reference.

    3. Additional Terms That May Apply

    In addition to these terms, the following policies apply:

    4. Placing an Order

    Placing an order on Fette constitutes an offer to purchase products. Once your order is confirmed via email, a contract is formed. Ensure that your order is accurate before submission. We reserve the right to refuse or limit orders for any reason, including potential fraud.

    5. Pricing & Shipping

    Prices are listed on the site and include VAT/GST. Shipping fees may apply and are displayed at checkout. We reserve the right to adjust VAT/GST rates as necessary.

    6. Payments

    We accept various payment methods, including Visa, Mastercard, Paypal and more. Payments must be made in full at the time of ordering. You agree to provide accurate payment information and keep it updated.

    7. Product Information

    We strive to display accurate product details, but actual colours and packaging may vary.  For any issues, please refer to our (Return Policy).

    8. Return Policy

    Please view our (Return Policy).

    9. Delivery

    Delivery times are estimates and not guaranteed. We will inform you of any delays, and you may cancel the order if the delay is substantial. The risk of loss passes to you upon delivery, but we retain ownership until full payment is received.

    10. Privacy Policy

    Your personal data will be handled in accordance with our (Privacy Policy).

    11. Warranty

    Your statutory warranty rights apply. Any additional guarantees we provide do not affect these rights.

    12. Liability for Loss or Damage

    We are not liable for unforeseeable or avoidable losses, delays beyond our control, or business-related losses. Our liability is limited to what is outlined in these terms and as law permits.

    13. Termination of Contract

    We may terminate the contract if payment is not made or if you fail to take delivery of the product. In such cases, compensation may be sought.

    14. Governing Law

    The laws of England and Wales govern these terms. For EU or EEA customers, mandatory consumer law provisions will apply. Legal disputes will be handled in either London, the UK, or your place of residence.

    15. Alternative Dispute Resolution

    We are not obligated to participate in an ADR scheme.

    16. Amendment of Terms

    We may update these terms without prior notice. Please review the terms regularly, as continued use of our site signifies acceptance of any updates.

    17. Severability Clause

    If any part of these terms is deemed invalid, the remaining provisions will continue in effect.

    18. Contact Information

    For any questions or concerns, please contact us at: hello@fette.world

    This Policy was last updated on Sept 8th, 2024.

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